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AI-First Support Leader - Remote & Architect
Remote / Online - Candidates ideally in
Utah, USA
Listed on 2026-02-16
Utah, USA
Listing for:
Puffy
Remote/Work from Home
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
Technical Support -
Customer Service/HelpDesk
Technical Support, Customer Service Rep
Job Description & How to Apply Below
A leading online retail company is looking for a Customer Support Manager to design and optimize AI-driven support systems. This role involves owning the customer support tech stack, leading a team of agents, and building automated workflows. The ideal candidate should have over 5 years of experience in customer support management within e-commerce, strong analytical skills, and hands-on experience with Zendesk.
Enjoy remote flexibility, comprehensive benefits, and the opportunity to shape customer support innovation.
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