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IT Support Technical Support

Senior Escalation Engineer — Remote MedTech Troubleshooter

Remote / Online - Candidates ideally in
Springfield, Sangamon County, Illinois, 62777, USA
Listing for: Fujifilm
Remote/Work from Home position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading medical software company is seeking a Technical Support Engineer to join its Escalation team. The candidate will troubleshoot complex issues related to the application and the underlying system environment. This role requires 5-8 years of support experience, along with strong analytical and troubleshooting skills. The ideal candidate must have a degree in Computer Science or a related field, proficient in Microsoft Windows Server and web technologies.

This position offers a remote work opportunity.
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Position Requirements
10+ Years work experience
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