Digital Experience Analyst

Overview

Employer Industry: Digital Marketing and Technology Solutions

Why consider this job opportunity:

• Opportunity for career advancement and growth within the organization
• 100% remote work flexibility
• Engage in cross-functional digital initiatives that enhance customer experiences
• Work in a fast-paced, transformational environment with a focus on innovation
• Collaborate with various teams to improve operational efficiency and brand perception

• Identify and recommend strategic improvements to digital systems based on customer feedback
• Support the governance of digital experience standards and maintain consistency across platforms
• Translate business needs into digital requirements and collaborate with IT and UX teams
• Analyze user behavior and provide data-backed recommendations for continuous improvement
• Document digital projects from planning through launch, ensuring quality standards are met

• Bachelor’s degree in Digital Marketing, Communications, UX, Business, Information Systems, or a related field
• 3+ years of experience in digital experience, digital marketing, UX, or content planning
• Strong understanding of digital experience design, user behavior, accessibility standards, and analytics tools
• Experience working with enterprise CMS platforms and customer portals
• Excellent communication skills, able to convey technical concepts in business-focused recommendations

• Familiarity with marketing automation platforms (Hub Spot a plus)
• Experience in aviation, travel, hospitality, or operationally complex environments
• Strong project management skills with the ability to manage multiple priorities

#Digital Experience #Remote Work #Career Growth #Digital Marketing #Customer Experience

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