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Remote Informatics Software Support Specialist L1
Remote / Online - Candidates ideally in
Cumberland Center, Cumberland County, Maine, 04021, USA
Listed on 2026-02-15
Cumberland Center, Cumberland County, Maine, 04021, USA
Listing for:
LGC
Remote/Work from Home
position Listed on 2026-02-15
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading clinical diagnostics company is seeking a Technical Support Informatics Software Specialist to provide Level 1 technical support for software products. This remote role, based in Maine, demands bilingual fluency in English and French, alongside a bachelor's degree in life sciences and minimum 2 years of customer support experience. The ideal candidate will manage customer inquiries, document issues, and collaborate with cross-functional teams.
The position offers competitive compensation and comprehensive benefits.
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