Solutions Consultant Dental HaaS​/SaaS

Remote within the United States

This position is responsible for providing technical and functional solution discovery and demonstrations to prospective and existing customers to support new sales, retention, and expansion opportunities within the Tech Central managed services business. The Solutions Consultant partners closely with Sales, Henry Schein Dental field teams, and internal SaaS stakeholders to design, position, and demonstrate integrated IT solutions for dental practices and DSOs.

This role supports both recurring managed IT services (MSP) and one‑time technology and infrastructure projects
, including servers, workstations, networking, security, and cloud solutions. The primary focus is on customers and accounts in the 1–7 segment
, with exposure to larger group practices as needed.

The Solutions Consultant creates and delivers Tech Central presentations and solution demonstrations that clearly articulate business outcomes, risk mitigation, and operational value. This role designs, validates, and presents end‑to‑end technology solutions that may include Henry Schein One software, Tech Central managed services, and third‑party complementary products, while clearly differentiating Tech Central’s approach relative to competitors.

This role may also partner with Marketing to create enablement content such as videos, webinars, and presentations.

• Spend up to 80% of time performing technical solution discovery and presentations for customers, partners, and prospects in support of Tech Central sales opportunities.
• Provide consultative technical and sales support for managed IT services
  , cybersecurity, backup and disaster recovery, cloud solutions, endpoint management, and dental technology infrastructure.
• Translate technical features into customer‑facing value drivers
  , business outcomes, and risk reduction narratives relevant to dental practices.
• Design and present hybrid solutions that combine recurring MSP services with one‑time hardware and infrastructure purchases (servers, workstations, firewalls, networking, imaging acquisition PCs).
• Partner closely with Tech Central Sales, Henry Schein Dental Field Sales Consultants, Equipment Specialists, Regional Area Managers, and internal SaaS sales teams to support complex, multi‑stakeholder opportunities.
• Present and articulate Tech Central and Henry Schein One solution strengths relative to competitive MSPs, local IT providers, and national vendors.
• Collaborate with Product Management, Services, and Engineering to provide customer feedback, refine service offerings, and improve implementation and adoption outcomes.
• Effectively communicate customer requirements, objections, and technical gaps to internal stakeholders to improve offerings and sales execution.
• Assist with responses to RFPs and RFIs
  , including solution design, technical narratives, and scope validation.
• Collaborate with Implementation and Customer Success teams to ensure successful handoff and alignment for sold solutions when needed.
• May attend trade shows and deliver presentations at dental and technology industry events.

• Travel typically less than 10%.
• Office/home office environment.
• No special physical demands required.

Must have:

• Typically 3–5 or more years of increasing responsibility in applicable professional experience.
• Minimum of 3 years of prior Pre‑Sales, Solutions Consulting, Systems Engineering, or Solution Architect experience supporting IT services, MSP, or technology solutions sold to small‑to‑mid market customers.
• Experience selling or supporting solutions in a SaaS, MSP, HaaS, or cloud-based environment
  , including exposure to C‑level or VP‑level buyers.
• Bachelor’s degree or global equivalent in a related discipline, or equivalent practical experience.
• Strong understanding of dental technology environments
  , including practice management software, imaging systems, and IT infrastructure.
• Ability to see and present the big picture
  , architect end‑to‑end solutions, uncover business and technical challenges, and develop tailored recommendations.
• Strong customer‑facing and relationship‑building skills.
• Excellent verbal and…