Vault Platform Solution Architect

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values:
Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

We are looking for a highly-technical Vault Platform Solution Architect. This critical role requires deep expertise in software, AI, and infrastructure, paired with a track record of establishing strategic partnerships with technologists at global organizations. As a member of our team, you will be responsible for supporting customer engagements by working with Account Partners, Strategy Leads and Solution Consultants to understand our customers’ technical environment and to clearly articulate the differentiated value of the Vault Platform.

In this capacity, you will act as a technical thought partner and trusted advisor for all stakeholders. You will excel at shaping secure, scalable solutions that address enterprise challenges in integration, governance, compliance, and developer/administrator productivity. You will guide customers to a best-in-class solution by aligning Vault Platform capabilities with their business and technology objectives.

• Technical Thought Leadership: Act as a technical thought partner and trusted advisor for all stakeholders, shaping secure, scalable solutions that address enterprise challenges in governance, compliance, and developer productivity.
• Cultivate Strategic Partnerships: Establish and maintain extensive strategic partnerships with technologists at major global and enterprise-level organizations to successfully drive Veeva Vault platform success.
• Architectural Guidance: Guide customers through technical evaluations and architectural decisions, aligning Vault Platform capabilities with their business and technology objectives.
• Compelling Communication: Deliver impactful technical presentations, demos, and proofs of concept to showcase the transformative potential of the Veeva Vault Platform.
• Innovation: Stay at the forefront of Vault Platform innovations, including Veeva AI, bringing technical insight and thought leadership to customer engagements.
• Customer Engagement Support: Support the team in preparing and delivering winning presentations and demonstrations. Analyze and understand customer business and technical requirements.
• Cross-Functional Collaboration: Work with cross-functional teams to ensure customer success and provide feedback from the customer engagements that shapes our product direction.

• 5+ years of experience in solution engineering or consulting, technical consulting, post-sales or enterprise technical architecture, preferably on the Veeva Vault platform.
• Proven aptitude across the domains of software, Artificial Intelligence (AI), infrastructure, and Software as a Service (SaaS).
• Knowledge of Integration Patterns: (e.g., REST/SOAP APIs, Middleware).
• Understanding of Dev Ops/ALM and CI/CD processes.
• Excellent communication and collaboration skills.
• Experience creating architectural diagrams, technical specification documents, and data flow maps.
• A strategic thinker with a customer & team-first mindset and a passion for innovation.
• Excellent presentation and communication skills.
• Driven self-starter; able to work independently.
• Willingness to travel 20-30%.

• Bachelor’s Degree.
• Pharmaceutical or Biotech Industry Knowledge:
  Prior experience or strong familiarity with the drug development lifecycle (e.g., Clinical, Regulatory, Quality) and the use of technology…