Director - Product Experimentation & Optimization - CDH - Remote

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

• Medical:
  Multiple plan options.
• Dental:
  Delta Dental or reimbursement account for flexible coverage.
• Vision:
  Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement:
  Competitive retirement package to secure your future.

The Director of Product Experimentation & Optimization will lead the strategy, frameworks, and culture that ensure every product decision is guided by evidence, rapid learning, and measurable impact. This leader will own how we test, learn, and optimize across the user journey — accelerating innovation and improving product discovery and performance at scale.

You will:

• Define and own the experimentation strategy, operating model, and governance across all product teams
• Build and lead a high-performing experimentation and optimization team
• Develop best practices for A/B testing, causal inference, multi-armed bandits, and rapid experimentation
• Partner with Product, Engineering, Design, and Analytics to validate early ideas and assumptions during product discovery
• Design lightweight test-and-learn approaches (fake doors, prototypes, smoke tests, demand tests, Wizard-of-Oz, etc.) to de-risk new concepts
• Ensure experimentation is rigorous, ethical, statistically sound, and scalable
• Build tools, templates, and experimentation platforms that increase velocity and reduce friction
• Translate experiment outcomes into clear insights and recommendations for product and executive teams
• Champion a culture of learning, hypothesis-driven development, and iterative improvement

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Bachelor’s degree in a related field (e.g., Computer Science, Design, Business, Cybersecurity, Health Informatics). Minimum of 10 years of progressive leadership experience in at least one of the following areas: digital health, product development, UX design, enterprise security, or systems operations. Proven experience leading large cross-functional teams and managing enterprise-level initiatives.

Advanced degree (e.g., MS, MBA, MDes, MPH) in a relevant discipline preferred.

The preferred candidate will possess:

• 10+ years in experimentation, product analytics, CRO, or data science, with strong leadership experience
• Deep expertise in A/B testing, experimental design, statistics, and causal inference
• Experience applying experimentation in product discovery — not just optimization
• Strong product sense and ability to partner cross-functionally to shape early hypotheses and opportunity spaces
• Excellent communication skills — able to tell a clear story through data and drive alignment
• A track record of accelerating product impact through structured experimentation and optimization

Exempt

$ - $/ year. Education, experience and tenure may be considered along with internal equity when job offers are extended.

Yes

Full Time

80

M-F daytime hours. 100% remote role, the employee must live within the US.

As business needs dictate

No

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.

Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Laura Percival