Senior Systems Administrator

Overview

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As a Senior Systems Administrator at Central Oregon Community College, you will be part of the Enterprise Systems Administration (ESA) team, a collaborative and cross-functional group that plays a critical role in maintaining the infrastructure that supports the core operations of the college. Your work will directly contribute to the success of our students and the efficiency of our faculty and staff, empowering them to access the tools and resources they need to thrive.

• Ensuring the smooth operation of critical systems, servers, workstations, and cloud-based services that support our campus community.
• Collaborating with internal teams to provide technical support, resolve issues, and maintain a secure and efficient technology environment.
• Managing and optimizing workstation and application deployments, ensuring they meet the evolving needs of faculty, staff, and students.
• Driving continuous improvement in system administration processes, software testing, and the development of new tools and technologies to enhance campus operations.
• Providing exceptional customer service by addressing technical needs, maintaining helpdesk support, and building systems for consistent service delivery.
• Contributing to innovative projects by assisting in the planning, design, and acquisition of new technologies that shape the future of COCC’s IT landscape.

• Proficiency in server and workstation administration technologies, including current supported MS Windows Server operating systems, SQL Server, Power Shell, Active Directory, Group Policy, Storage (SAN), Enterprise Backup processes and Disaster Recovery.
• Must be able to monitor, identify, and resolve system/network outages, where responsible; determine, locate and correct hardware/software problems; document and prevent recurrence.
• Must be able to administer computer servers in an enterprise environment and have a working knowledge of enterprise network architecture.
• Ability to research and develop scripting and testing to ensure outcomes and work with programmers to troubleshoot script problems.
• Experience with current software deployment and monitoring tools. (Examples may include, but are not limited to: SCCM, PDQ, JAMF, Simple
  
  MDM, Ninite, Solar Winds, Manage Engine, etc).
• Knowledge and experience configuring server monitoring tools and alerts.
• Knowledge and experience with Microsoft Exchange Server in an on-premise environment.
• Knowledge and experience with a variety of server types including database, email, print, and web.
• Experience and skills in server, workstation and security best practices and documentation, including but not limited to: system /application patches, update management, and alert response.
• Requires strong analytical, project execution, and problem-solving skills.
• Must be able to effectively communicate and share information.
• Must be a strong team player. Self-directed and self-motivated. Positive attitude.
• Ability to work cooperatively with and contribute to a diverse workplace through ideas or experience.
• Must be willing to work off-hours, including evenings and weekends, and to be on call for emergencies.

Regular office hours are established between 8 am – 5 pm during the workweek. Position requires frequent on call, and early/late hours and weekend work. A flexible work schedule, including nights and weekends, may be necessary due to the nature of the responsibilities. The position is an on-premise assignment, but periodic remote work may be necessary and or granted.

Computer screen is used more than 75 percent of the time. Must be able to kneel, stoop, crawl, crouch, and balance on unstable surfaces. Work is performed in an ordinary office. Some lifting and installing of…