Implementation Specialist

Employer Industry: Web Design and Marketing for the Private Club Industry

• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Flexibility to work remotely
• Chance to make a positive impact on client onboarding and training experiences
• Engaging and dynamic role that combines training and production support

• Deliver live training sessions to end-users on the content management system (CMS)
• Create and maintain up-to-date training materials, including written and video content
• Gather client feedback and report on friction points or suggestions for improvement
• Proactively train internal staff on systems and processes
• Support production efforts such as site architecture, text and image collection, and quality assurance testing

• Excellent verbal and written communication skills, with the ability to engage effectively with clients and stakeholders
• Strong attention to detail and composure under pressure
• Independent self-starter, eager to learn and become proficient in software applications
• Demonstrated empathy and concern for others
• Ability to multitask effectively in a deadline-driven environment

• Experience in client training or education roles
• Familiarity with content management systems and web production processes
• Strong organizational skills and experience managing multiple projects simultaneously
• Background in web design or marketing
• Previous experience in a customer-facing role

#Web Design #Client Training #Remote Work #Career Growth #Marketing Agency

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