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Remote Service Desk Analyst - 1st Line IT Support; NY
Remote / Online - Candidates ideally in
Buffalo, Erie County, New York, 14266, USA
Listed on 2026-02-16
Buffalo, Erie County, New York, 14266, USA
Listing for:
Zones, LLC
Remote/Work from Home
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A leading IT solutions provider is seeking a Service Desk Analyst to provide Level 1 technical support to clients in New York. The role involves troubleshooting issues via phone, chat, and email, and mentoring other associates. Ideal candidates will have a High School Diploma or equivalent, with experience in a help desk environment preferred. The position offers an hourly wage of $16.00 - $18.00, along with a comprehensive benefits package including medical, dental, and retirement options.
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