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IT Support Technical Support HelpDesk/Support Cybersecurity

Hybrid Technical Support Analyst - In-Office & Remote

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Visionaire Partners
Full Time, Contract, Remote/Work from Home position
Listed on 2026-02-17
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Cybersecurity
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A dynamic organization in Boston is seeking a Technical Support Analyst to provide in-person and remote support. The role requires 3+ years of technical support experience, knowledge of Windows OS, Active Directory, and excellent customer service skills. Responsibilities include troubleshooting incidents, assisting users in multiple locations, and contributing to IT's Continual Service Improvement efforts. This is a 6-month contract-to-hire position with flexible hours and potential travel involved.
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