ServiceNow Principal Domain Architect - Remote
Norfolk, Virginia, 23500, USA
Listed on 2026-02-17
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IT/Tech
Cloud Computing, IT Project Manager, IT Consultant, Systems Engineer
Sentara is hiring a Service Now Principal Domain Architect!
This position is fully remote!
OverviewThe domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization’s future-state business capabilities and drive the organization’s targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies.
Domain architects provide the leadership, facilitation, analysis, and design tasks required for the development of an enterprise’s technical and infrastructure architecture. Domain architects create deliverables that help develop target‑state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise, in order to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions.
A Specialist Professional is a recognized subject matter expert in a job area, typically obtained through advanced education and work experience.
Responsibilities- Managing large projects or processes with limited oversight from the manager.
- Coaching, reviewing, and delegating work to lower-level professionals.
- Problems faced are difficult and often complex.
- 8+ years of relevant experience with a degree (Required)
- 10+ years of relevant experience without a degree (Required)
- Service Now Architect Certification (Preferred)
- 10 to 12 years of Service Now experience over all Service Now experience (Required)
- Minimum 2 to 3 years of Service Now architect-level experience (Required)
- Service Now experienced, certified Architect
- Strong familiarity with Service Now Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus.
- Proven ability to communicate effectively with both business and technical stakeholders.
- Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking.
- Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support.
- Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making.
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