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Business Systems/ Tech Analyst

CX Engagement Lead — Strategy, Storytelling & Exec Impact

Remote / Online - Candidates ideally in
North Carolina, USA
Listing for: Genesys Cloud Services, Inc.
Remote/Work from Home position
Listed on 2026-02-17
Job specializations:
  • IT/Tech
    Business Systems/ Tech Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading CX SaaS provider is seeking a Strategy Engagement Leader to shape customer experience strategy and advisory capabilities. With over 8 years of experience in strategy consulting and a strong grounding in customer experience, you will translate strategies into compelling narratives using PowerPoint. This remote position requires effective executive communication skills and involves some travel, providing opportunities for development and career growth.
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