Website Administrator II

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you.

When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:

* A flexible hybrid work schedule (three days in the office, two days' work from home)

* Full medical, dental, and vision coverage for both teammates AND family members

* Competitive pay and performance incentives

* A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.

DUTIES & RESPONSIBILITIES

• Lead the comprehensive management of the WWP website to include any changes and development.

• Collaborate with internal and external stakeholders to gather requirements, coordinate priorities, and plan additions and changes to the website. Ensure effective communication and alignment of goals to meet business objectives.

• Design and plan technical solutions that align with business requirements. Evaluate and recommend appropriate technologies, platforms, and frameworks to optimize the website's functionality and user experience.

• Oversee the Umbraco CMS platform and other content management systems (CMS). Ensure smooth operation, maintenance, and customization of the CMS solutions to meet WWP's specific needs.

• Monitor WWP web-based systems for availability, uptime, and performance.

• Ensure that websites are optimized for performance, search engine optimization (SEO), and accessibility.

• Review and execute ongoing web support requests and respond to the administrative needs of users.

• Process daily requests for changes and adhere to the WWP's Change Control Process.

• Develop reports, dashboards, and processes to continuously monitor data quality and integrity.

• Write clean, scalable code using .NET programming languages. Gather functional and technical requirements for web projects to ensure compliance with coding standards and best practices.

• Define website objectives by analyzing user requirements and system features and functionality.

• Work with various functions and end users to identify, document, and communicate standard business processes relating to WWP websites. Support users to develop documentation and assistance tools.

• Compare advantages and disadvantages of custom development and purchase alternatives and work with leadership to identify system solutions. Leverage comprehensive understanding of website products and platforms to provide relevant adoption and technical recommendations for solutions and enhancements customized to WWP's business needs.

• Work with the IT trainer to develop and update training plans, materials, and documentation for users. Coordinate new user and ongoing training sessions.

• Develop a trusted advisor relationship with business partners, key stakeholders, and executive sponsors to closely align website activities with the business strategy and realize the full potential of their web solution.

• Maintain current job knowledge; research new web technologies and software products, read professional publications, and participate in educational opportunities and with professional organizations as appropriate.

• Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide…