Pharma, Smartsheet Solution Architect - Remote

Pharma, Smartsheet Solution Architect - Remote, US

At Slipstream IT we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations.

Slipstream’s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth.

Smartsheet Solution Architect, Pharma IT is responsible for the development of Smartsheet solutions for Slipstream-IT clients. This role will specialize in Smartsheet-centered implementations that scale across teams, programs, and portfolios. Combining deep solution architecture expertise with account management and business development strengths, frequently expanding initial implementations into multi-phase roadmaps and managed services engagements.

• Lead activities including discovery sessions, requirements collection, data management, solutioning, development, testing, go-live, and production/operations support.
• Develop technical documents, process maps, roadmaps, and system architecture designs.
• Provide technical & functional leadership during project planning and delivery for all aspects of our delivery services.
• Analyze business requirements to design solutions that identify functions to be developed and automated, including desired features, detailed inputs and outputs for moderately complex projects.
• Develop and maintain RAID logs (Risk, Action, Issues & Decisions) to ensure Risks, Actions, Issues, and Decisions are identified, monitored, and managed.
• Work directly with our clients, set appropriate expectations and own the success of the project implementations.
• Understand, utilize, and communicate best practice methodologies and industry standards internally and externally.
• Maintain current knowledge of relevant technologies.
• Lead and deliver high quality solutions by evaluating, designing, and implementing technologies that ensure enhanced performance, security, stability, and efficiency in the delivery of quality services.
• Develop proof of concepts, where necessary, to help validate technical requirements.
• Prototype novel solutions to prove feasibility and develop implementation documentation for proposed solutions.
• Represent solution approaches with internal teams to gain alignment.
• Focused areas:
  • Work Management Strategy & Architecture.
  • Enterprise Smartsheet Implementations.
  • Client Discovery & Executive Facilitation.
  • Account Management & Engagement Expansion.
  • Governance, Adoption & Change Management.
  • Pre-Sales Scoping & Solution Design.

• 5+ years of relevant professional experience and a bachelor’s degree, preferably in Statistics, Data Science, Business, Computer Science, or related field.
• Strong knowledge of Work Management concepts and processes.
• 3+ years of experience using Smartsheet Premium products like Data Shuttle, Dynamic View, Data Mesh, Pivot & Calendar.
• 3+ years of experience using Control Center and Developing Blueprints.
• 2+ years of experience using Smartsheet Resource Management.
• 2+ years of experience using Bridge.
• Previous background in consulting experience.

• Smartsheet Certified Solution Architect.
• Smartsheet Core Product Certification.
• Smartsheet Project Management Certification.

• Typical schedule will be Monday to Friday, 8:00 AM to 5:00 PM EST.
• Must be flexible to accommodate departmental needs.
• At times, overtime may be needed to accomplish deliverables which could include evenings or weekend hours.

• Place of employment is expected to be 100% remote.
• For all remote meetings, all employees are required to be on-camera with appropriate business casual attire and background.

• This position requires the ability to remain in a stationary position, often standing or sitting for prolonged periods in front of a screen.
• The ability to move about to accomplish tasks.
• Adjusting or moving objects up to 20 pounds in all directions.
• Communicating verbally and written word with others to exchange information.
• Exposure to a standard office environment with average room temperatures with no adverse environmental conditions expected.
• Ability to travel within the continental USA via plane or car required.
• Must be able to be on-camera for all virtual meetings.
• This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
• Life insurance/LTD
• Discretionary PTO

Slipstream IT is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex,…