Training Analyst

Job Title:

Training Analyst

Why work at OpTech?

OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! To view our complete list of openings, pleas e visit our website at

RESPONSIBILITIES:

Engagement

Description:

The primary responsibility of the role is focused on curriculum development including the creation of new quizzes, desk-level procedures, training activities, facilitation guides, computer-based training courses, as well as documentation maintenance.

* Requires attention to detail, consistency and formatting in MS Word, PPT, and Excel

* Ability to digitize training activities and manual processes, especially within MS Forms/Teams

* Requires collaboration with operational areas to discuss needs/seek clarification (schedule/conduct meetings, identify process gaps/inconsistencies, draft communication and publish updates)

This role will utilize SharePoint for documentation administration, which includes managing desk-level procedures and requests, tracking training quiz scores and statistics, and identifying/implementing process improvement workflows that will streamline training and documentation.

* Maintaining and granting access to Share Point

* Creating new document libraries and lists

* Uploading documents to Share Point

* Sending out communication alerts for changes

* Track statistics from training quizzes

* Managing status updates in SharePoint Lists

* Review work processes to identify areas for improved efficiency

* Understanding and ability to learn integrated tools such as Power Automate, Microsoft Access, and Microsoft Forms

Requires support of department projects and initiatives to ensure training / documentation is aligned with projects and changes to processes.

* Determine impact on desk level procedures and training activities

* Attend meetings as needed and track information for reference

QUALIFICATIONS:

Top 3 Required Skills/

Experience:

* Accuracy & Attention to Detail

* Collaboration & Stakeholder Engagement

* Critical Thinking and Problem Solving

Required Skills/

Experience:

* Organized

* Excellent Communication Skills

* Analytical

* Time Management

* Digital Collaboration Skills

* Accountability & Reliability

* Self-Motivated

* Adaptability in Remote Environments

Preferred Skills/

Experience:

* Share Point

* MS Office Suite (Word, Excel, Visio, PPT, Access)

* MS Forms (Quizzes, Attestations, Polls)

Education/Certifications - Include:

* Bachelor's Degree Preferred

OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws.