Remote Technical Support Specialist — Scale SaaS & Resolve
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-02-17
New York, New York County, New York, 10261, USA
Listing for:
SCALIS
Remote/Work from Home
position Listed on 2026-02-17
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
A leading AI company is looking for a Technical Support Specialist to provide high-quality support for customers. This position requires a minimum of 3 years in a technical support or related role, with strong technical troubleshooting skills and the ability to communicate complex concepts clearly. You will manage Tier 1 and 2 support interactions, ensuring prompt and effective resolution of customer issues.
Ideal candidates thrive in a fast-paced environment and are eager to contribute to operational improvements. Competitive compensation and benefits are offered.
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