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Remote IT Service Desk Analyst
Remote / Online - Candidates ideally in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-02-18
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for:
Zones IT Solutions
Remote/Work from Home
position Listed on 2026-02-18
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Location: City of Syracuse
A leading IT Solutions provider is seeking a Service Desk Analyst to provide Level 1 technical support remotely for clients in New York. Key responsibilities include troubleshooting issues, providing customer assistance, and mentoring fellow associates. Ideal candidates will possess strong customer service skills, a High School Diploma or GED, and familiarity with Windows 10 and Microsoft Outlook. Competitive hourly wage of $16.00 – $18.00 along with comprehensive benefits including medical and 401(k) matching.
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