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Remote IT Help Desk Analyst - Level 1
Remote / Online - Candidates ideally in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-02-18
City of Albany, Albany, Albany County, New York, 12201, USA
Listing for:
Zones, LLC
Remote/Work from Home
position Listed on 2026-02-18
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Location: City of Albany
A leading IT solution provider is seeking a Service Desk Analyst to provide Level 1 support from home, exclusively for clients in New York. Responsibilities include troubleshooting IT product issues, assisting clients via phone and chat, and training junior staff. The position offers hourly wages between $16.00 and $18.00 with comprehensive benefits, including medical coverage, a 401(k) plan, and paid time off.
Candidates should possess a high school diploma and have experience in customer service and technical support.
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