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Remote Service Desk Analyst - Level 1
Remote / Online - Candidates ideally in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-02-18
City of Albany, Albany, Albany County, New York, 12201, USA
Listing for:
Zones, Inc
Remote/Work from Home
position Listed on 2026-02-18
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Location: City of Albany
A leading IT solutions provider is seeking a Service Desk Analyst to provide Level 1 support to clients from a remote position. The role involves troubleshooting IT products and delivering customer-friendly assistance. Candidates must have a High School Diploma or equivalent experience, and proficiency in navigating Microsoft Outlook and Windows is preferred.
Experience with a help desk is a plus. A competitive hourly wage of $16.00 - $18.00 is offered, along with comprehensive benefits including medical, dental, and 401(k).
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