Infra & Service Desk Lead — Hybrid Remote
Remote / Online - Candidates ideally in
Gold River, Sacramento County, California, USA
Listed on 2026-02-18
Gold River, Sacramento County, California, USA
Listing for:
Gainwell Technologies LLC
Full Time, Remote/Work from Home
position Listed on 2026-02-18
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
Location: Gold River
A leading technology firm is seeking a Manager Service Delivery to oversee Tier 1 and 2 service desk operations. You will lead a team of 30, ensuring exceptional IT support services. Responsibilities include team performance monitoring, process improvement, and staff development. Candidates should have leadership experience in help desk environments, familiarity with Service Now, and an ITIL certificate. This full-time position requires in-office work four days a week in Gold River, California, with competitive salary and benefits.
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