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Remote Service Desk Analyst - Level 1
Remote / Online - Candidates ideally in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-02-18
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for:
Zones, Inc
Remote/Work from Home
position Listed on 2026-02-18
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Location: City of Syracuse
A leading IT solution provider is seeking a Service Desk Analyst to provide Level 1 support to clients from New York. In this remote role, you will assist clients with IT product issues, troubleshoot, and resolve incidents, while also training new team members. Candidates should have a High School Diploma or equivalent experience and be familiar with customer support environments.
The position offers an hourly wage of $16.00 - $18.00, along with comprehensive benefits including medical and 401(k).
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