Innovation Strategy Manager

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Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

Hybrid – Based in one of our corporate offices:
Raleigh/Durham, NC (RTP) or Boca Raton, FL

This role offers a hybrid schedule, with a mix of remote work and in‑office collaboration.

The Innovation Strategy Manager leads the innovation agenda that supports a future‑ready, efficient, and donor‑focused plasma network. As the head of the Plasma Innovation Hub, this role defines strategic innovation priorities, manages high‑impact projects, and drives cross‑functional experimentation that contributes to the transformation of the donor and plasma value chain. Reporting to the Head of Business Development & Plasma Affairs, the Strategy Manager oversees the Innovation vertical and collaborates closely with global stakeholders to ensure initiatives deliver measurable business value and operational improvements.

This role provides strategic insight, cross‑functional coordination, and structured governance to strengthen innovation capabilities across Plasma Procurement enhancing donor engagement, operational performance, and the adoption of new technologies.

• Lead the Plasma Innovation Hub, defining the strategic innovation roadmap and ensuring alignment with enterprise priorities and the Business Development & Plasma Affairs transformation agenda.
• Govern the end‑to‑end innovation portfolio, ensuring initiatives deliver measurable value, scalability, and alignment with long‑term business goals.
• Identify emerging trends, technologies, and market opportunities that advance plasma procurement efficiency, donor experience, and operational excellence.
• Act as the senior thought partner on innovation strategy, experimentation models, and future‑state design.

• Direct the Discover, Define, Develop, and Test phases of innovation projects with executive‑level rigor.
• Lead user research, donor insights analysis, stakeholder engagement, and market exploration to define opportunity spaces and strategic problem statements.
• Establish KPI frameworks, performance measurement systems, and governance processes that ensure transparency, quality, and business alignment.
• Translate insights into strategic recommendations and scale‑up strategies for decision by the Business Development & Plasma Affairs department and leadership teams.

• Lead and mentor the Innovation Manager, defining priorities, capability development, and governance discipline for the Innovation Hub.
• Build and nurture a culture of experimentation, agility, and continuous improvement within Plasma Procurement.
• Act as the senior facilitator for cross‑functional collaboration across Plasma Procurement organization and the important stakeholders.
• Represent the Innovation vertical with credibility and executive presence in internal forums, steering committees, and leadership reviews.

• Lead advanced market research, donor journey analysis, and competitive assessment to inform innovation and service development.
• Partner with Donor Care, Marketing, and Operations to identify needs, pain points, experience gaps, and new service offerings that strengthen donor loyalty and retention.
• Ensure donor‑centric methodologies (Service Design, Design Thinking, Journey Mapping) are embedded across innovation initiatives.
• Conduct thorough market research to understand customer needs, preferences, and pain points.
• Analyze competitive landscapes and identify opportunities for differentiation.

• Provide foresight and strategic perspective on industry shifts, regulatory changes,…