Solutions Engineer - M365 Endpoint

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

Solutions Engineer – M365 will implement Microsoft Endpoint management solutions and related products for our company’s end customers and partners. They will serve as the technical lead in installing, configuring and upgrading device management services such as Intune within our customers’ and partners’ environments.

This position is a remote position with Home Office setup as determined by SHI management.

• Responsible for the design and implementation of Microsoft Intune device management solutions and related technologies based on customer requirements including:

• Microsoft Intune

• Windows, macOS, mobile deployment

• Apple Automatic Device Enrollment

• Android Zero Touch

• Autopilot

• Manual enrollment scenarios

• Post-deployment configuration

• Application packaging and deployment

• Certificate deployment (SCEP)

• Security baselines and standards (Microsoft, CIS, etc.)

• Script creation and deployment

• Bash

• Power Shell

• Batch

• VBS

• Device troubleshooting

• Intune Suite feature enablement

• Microsoft Endpoint Configuration Manager (Cfg Mgr)

• Co-management enablement, including CMG creation

• Workload migration to Microsoft Intune

• Configuration, troubleshooting, and site management

• Entra

• Conditional access

• User and device groups

• Roles and permissions

• App registration

• Microsoft Active Directory

• Entra Hybrid Join

• Group policy creation and migration

• Organizational units and groups

• Microsoft Active Directory Certificate Services

• Device and user-based certificate issuance

• Network device enrollment service (NDES)

• Additional third-party tools

• Migration from other MDM tools to Intune

• Tenant to tenant migration (Quest, Forens
  
  IT, Power Sync Pro , etc.)

• Intune integrations (Patch
  
  MyPC, Robo Pack, etc.)

• Microsoft 365

• Plan, manage, and troubleshoot Office software deployments

• Configure Office software updates

• Develop findings and recommendations documentation by analyzing customer and partner environments and identifying areas of opportunity that can be resolved via Intune endpoint management.

• Execute implementation plans and configure customer and partner environments according to design specifications.

• Serve as a technical lead on projects and workshops, accountable for the outcome of the technical objectives.

• Collaborate with other Microsoft delivery teams on projects involving other work streams such as mail migrations and security implementations.

• Document best practices related to technology and processes for future reference by delivery team members.

• Presenting:
  Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.

• Negotiation:
  Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution.

• Communication:
  Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.

• Detail-Oriented:
  Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained.

• Organization:
  Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.

• Follow-Up:
  Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management.

• Problem-Solving:
  Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.

• Relationship Building:
  Can proactively seek out opportunities to expand networks, initiate collaborations, and…