Sales Engineer

Location Requirement:

• Remote within Segra's footprint

Role Overview
The Sales Engineer - Carrier Sales is an experienced, customer-facing technical sales professional supporting Carrier and Wholesale customers throughout the pre-sales lifecycle. This role partners closely with Carrier Sales teams to design, position, and deliver complex network solutions that align with customer requirements and business objectives.
This is a remote position supporting Carrier Sales across our market footprint, with travel as needed for customer meetings and in-market engagements. The Sales Engineer acts as a trusted technical advisor to Carrier and Wholesale clients and serves as a key liaison between Sales, Engineering, Operations, and Project Management teams.

Key Responsibilities

* Provide pre-sales technical support to Carrier Sales teams and Wholesale customers across assigned markets

* Engage directly with Carrier and Wholesale clients to identify network needs, validate technical requirements, and design scalable solutions

* Design and present advanced telecommunications solutions including fiber-based services, wavelength transport, Ethernet, IP, and dark fiber.

* Support complex sales opportunities including RFPs, RFIs, and large-scale carrier network builds

* Prepare and deliver technical presentations, solution designs, diagrams, maps, and statements of work

* Communicate technical concepts clearly to technical and non-technical stakeholders

* Partner cross-functionally with Network Engineering, Operations, and Project Management teams

* Mentor and provide guidance to other Sales Engineering team members

* Support internal process improvement and sales enablement initiatives

Required Experience

* Minimum of 4 years of experience in telecommunications or a related technology field supporting pre-sales technical design

* Experience supporting Carrier or Wholesale customers in a Carrier or Wholesale Sales Engineering environment

* Background designing and supporting complex telecommunications and network solutions

* Experience partnering with Sales teams to support revenue growth

* Experience working with Outside Plant and Network Design Engineering teams, as well as post-sale Project Delivery teams.

* Prior mentoring or leadership experience preferred

Technical Skills & Knowledge

* OSI model

* Fiber optic network design

* DWDM

* MPLS

* Metro Ethernet

* Transport delivery

* IP-based services

* Experience creating network diagrams, topology drawings, and technical documentation

* Proficiency with Visio, Google Earth, GIS tools, and Microsoft Office applications

Education & Certifications

* Bachelor's degree in Information Technology, Telecommunications, Engineering, MIS, or equivalent industry experience

* Other telecommunications certifications such as CCNA, CCDA, CCNP, CCDP, MEF, or similar are preferred

Additional Qualifications

* Strong analytical, organizational, and problem-solving skills

* Excellent written and verbal communication abilities

* Ability to manage multiple priorities in a fast-paced sales environment

* Strong collaboration and influence skills

About Segra:

Segra is one of the largest independent fiber network companies in the nation, able to offer state-of-the-art communication solutions backed by always-on customer service. We are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world's largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers.

Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.

Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities we serve by hiring locally and continually upgrading our network infrastructure. Segra has over 1200 employees, 500k+ on-net and near-net buildings, and 44k+ fiber-route miles. We exist purely to help businesses within our footprint be successful.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Flexible Spending/Health Savings Accounts
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave
• Legal, accidental, hospital indemnity, identify theft, pet insurance

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range: $84,500 - $110,000

Beyond competitive health and…