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HelpDesk/Support IT Business Analyst

User Success Associate — EdTech SaaS Navigator

Remote / Online - Candidates ideally in
Tulsa, Tulsa County, Oklahoma, 74145, USA
Listing for: ConveGenius
Remote/Work from Home position
Listed on 2026-02-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below
An innovative education tech company based in the United States is looking for a User Success Associate to enhance user experience and provide proactive support. The role involves acting as the main contact for users, resolving issues, and improving onboarding processes. The ideal candidate has 0–2 years of experience in user success or tech support, with a background in education technology preferred.

Join a diverse team focused on transforming education for millions of children across India.
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Position Requirements
10+ Years work experience
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