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Technical Support HelpDesk/Support IT Support

Remote Tier II Security Systems Support Specialist

Remote / Online - Candidates ideally in
Buford, Gwinnett County, Georgia, 30518, USA
Listing for: Tech Systems, Inc.
Remote/Work from Home position
Listed on 2026-02-18
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology company is seeking a Tier II Support Specialist to serve as the first point of contact for customer technical issues. This role involves troubleshooting software, hardware, and network problems, along with dispatching responsibilities for support tickets. Candidates should have strong technical skills, excellent customer service abilities, and relevant experience in access control and video surveillance systems. The job may require shift work and will be performed remotely.
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