Platform Consultant

The Platform Consultant serves as a subject matter expert responsible for helping clients successfully implement, configure, optimize, and adopt technology platforms. This role combines technical expertise, consulting skills, and client relationship management to deliver scalable solutions that align with business objectives. The Platform Consultant works closely with internal product, engineering, and customer success teams while operating in a fully remote environment.

This position is strictly limited to candidates who currently reside in the United States and are legally authorized to work in the U.S. Applications from individuals residing outside the United States will be rejected.

• Lead platform implementation and optimization projects for clients

• Analyze business requirements and translate them into technical platform solutions

• Configure platform features, workflows, integrations, and user settings

• Provide strategic recommendations to improve platform adoption and efficiency

• Conduct client onboarding, training sessions, and technical workshops

• Troubleshoot platform issues and collaborate with engineering teams on complex solutions

• Develop and maintain documentation, solution designs, and best practices

• Monitor project timelines, milestones, and deliverables to ensure successful outcomes

• Serve as a trusted advisor to clients, ensuring long‑term success and satisfaction

• Stay current on platform updates, industry trends, and emerging technologies

• Bachelors degree in Information Technology, Computer Science, Business, or a related field

• 4–7 years of experience in platform consulting, implementation, technical consulting, or SaaS environments

• Strong understanding of platform configuration, workflows, and system integrations

• Experience working directly with clients in a consulting or professional services capacity

• Excellent problem-solving, communication, and presentation skills

• Ability to manage multiple client engagements simultaneously

• Strong project management and organizational skills

• Ability to work independently and effectively in a remote environment

• Experience with enterprise platforms or SaaS solutions

• Certifications related to relevant platforms or cloud technologies

• Knowledge of APIs, data integrations, and automation workflows

• Familiarity with Agile methodologies and project management frameworks

• Prior experience supporting enterprise-level clients

• Annual Salary Range: $105,000 – $145,000 USD
  , based on experience, technical expertise, and geographic location

• Comprehensive medical, dental, and vision insurance

• 401(k) retirement plan with employer matching

• Paid time off, paid holidays, and sick leave

• Life, short‑term, and long‑term disability insurance

• Flexible remote work arrangement

• Professional development, certifications, and training reimbursement

• Employee wellness and assistance programs

• Must be legally authorized to work in the United States

• Must currently reside within the United States

• Applications from candidates outside the U.S. will not be considered