Connectivity Engineer - Waukesha - Remote

Job Description Summary

Set up and maintain remote connectivity for GEHC Imaging and Ultrasound systems at customer sites. Ensure InSite™ broadband technology and its digital tools maximize imaging modality uptime, drive operational efficiency, and deliver a quality customer experience. Provide technical troubleshooting support to both internal and external customers. Configure and maintain GEHC VPN routers, IPsec, IKE/ISAKMP, route‑based, and IKEv2 policy‑based VPN tunnels, and troubleshoot TLS connections.

• Provide remote connectivity to GEHC imaging systems using VPN, TLS connections, and other methods.
• Apply troubleshooting methodologies to perform system‑level analysis, identify root causes, and take appropriate actions for connectivity issues.
• Maintain knowledge of GEHC technical components, remote connectivity platforms, VPN appliances, firewall platforms, and modality‑specific configuration procedures.
• Communicate and collaborate effectively with internal and external customers during troubleshooting.
• Document troubleshooting steps and communications in the connectivity database.
• Manage multiple simultaneous tasks/projects and prioritize to meet targets.
• Perform VPN maintenance, including migrations and consolidations, in partnership with customers.
• Support the Connectivity team on other connectivity and special projects.
• Ideally, this role is located in Waukesha, WI and can be remote.

• Bachelor’s degree and 3+ years of experience, or Associate’s degree and 5+ years of experience in IT, Computer Science, Network Security, or a related field.
• Excellent verbal and written communication skills.
• Attention to detail and effective decision‑making capabilities.
• Excellent customer service skills and ability to work with customers of varying technical skill sets.
• Experience with Microsoft Office Suite (Outlook, Word, Excel).
• Legal authorization to work in the U.S. is required. No visa sponsorship will be provided.
• Compliance with GEHC’s background check, drug testing, and customer access policies, including required immunizations if applicable.

• CCNA, CCNP, or CCIE certification.
• Palo Alto Networks certification or experience.
• Experience with remote connectivity, route‑based VPN, cybersecurity concepts, and web filtering.
• Results‑driven mindset.

GE Health Care is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. GE Health Care will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

GE Health Care offers a comprehensive rewards package, professional development opportunities, and a culture that fosters care, collaboration, and support.

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