Director, Product Development, Online Checkout

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Director, Product Development, Online Checkout

Mastercard Checkout Services focuses on making payments simpler, more efficient, and more secure. We are building highly scalable digital payment experiences through our products such as Click to Pay, Secure Card on File Tokenization and Token Authentication Service. Our vision is to enable eliminate manual entry of cards online, and enable secure and seamless checkout experiences. This Director of Product Development, with a strong technical & strategic focus, will be part of Mastercard Checkout Services team, and shape the strategic roadmap and bring innovative solutions to life towards scaling Mastercard Checkout Services.

We are looking for a top performer with entrepreneurial spirit and experience in executing complex strategic & technology projects across multiple product teams, working with exceptional colleagues around the globe. This is a high-impact role at the intersection of product strategy, innovation, and solution design. If you're passionate about shaping the future of digital payments through smart, scalable architecture and creative solutioning, join us!

• Lead solutioning for product discovery initiatives, exploring new product features, use cases, trends, and market opportunities that will contribute to the evolution of long-term product strategy.
• Support pre-sales and partnership engagements by providing feasibility assessments, solution designing, and work in co-innovation model.
• Act as the technical bridge between external partners and internal product development teams—balancing user experience, feasibility, and system constraints.
• Translate customer and partner needs into scalable product capabilities and architectural designs across a variety of use cases.
• Define and document technical requirements in collaboration with Product Managers, Engineering, UX, and Legal & Privacy teams.
• Stay current on industry trends, security protocols, and emerging technologies relevant to digital payments and authentication.

• 9+ years in product strategy, product development, or solution architecture roles - digital payments experience is a plus.
• Familiarity with online checkout, tokenization, authentication, and PCI-related topics.
• Strong understanding of web technologies, APIs, cloud-native architecture, and service-oriented design.
• Proven experience translating abstract product goals into concrete architecture and system behavior. Hands-on experience with developer documentation, wireframes, or prototypes a plus.
• Proven record of cross-functional collaboration skills with a strong focus on working across business, engineering, UX, and research teams.
• Strong problem solving with ability to interact with, build consensus and influence a variety of internal and external business partners and customers.
• Strong collaboration and communication skills with both technical and non-technical stakeholders.
• Proven ability to work with extremely fast paced environment, meet deadlines, and collaborate effectively across teams.
• Bachelor’s degree required, Advanced degree preferred.

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New York City, New York: $187,000 - $318,000 USD

San Francisco, California: $187,000 - $318,000 USD

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach;
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard benefits for full time employees generally include: insurance (including medical,…