Field Services Specialist Client Support

Our client, a leading organization in the technology support sector, is seeking a Field Services Specialist Client Support to join their team. As a Field Services Specialist Client Support, you will be part of the IT Support Department supporting internal end-user services. The ideal candidate will have strong problem-solving skills, excellent communication, and a proactive attitude, which will align successfully in the organization.

*
* Job Title:

** Field Services Specialist Client Support

*
* Location:

** Onsite in St. Louis, MO.

This role offers an optional Flex (work from home) day during the week after 90 days. Field support role.

** Pay Range:** $30.00 to $36.00

** What's the Job?*
* + Provide internal end-user support for hardware, software, and networking solutions across the organization.

+ Assist with troubleshooting, maintenance, and deployment of IT equipment including laptops, desktops, printers, and conference room technology.

+ Manage support tickets via Service Now and handle support requests independently to ensure timely resolution.

+ Support mobile devices and conference room equipment to facilitate seamless communication and collaboration.

+ Participate in after-hours on-call rotation to ensure continuous support coverage.

** What's Needed?*
* + 3-5+ years of experience providing technical support in an enterprise environment.

+ Proficiency in hardware troubleshooting, imaging, and deployment, especially with HP and Lenovo devices.

+ Strong knowledge of Windows 10/11, Microsoft Office Suite, and Microsoft 365 applications.

+

Experience with enterprise tools such as remote support software, VPN, Active Directory, and Power Shell.

+ Excellent communication skills and ability to deliver high-touch client support in a fast-paced setting.

** What's in it for me?*
* + Opportunity to work in a dynamic and supportive team environment.

+ Engagement in meaningful projects that enhance your technical skills.

+ Workplace located at a reputable headquarters with potential flexible work arrangements.

+ Chance to grow your career in a forward-thinking organization.

+ Supportive environment that values diversity and inclusion.

** Upon completion of waiting period consultants are eligible for:*
* + Medical and Prescription Drug Plans

+ Dental Plan

+ Vision Plan

+ Health Savings Account

+ Health Flexible Spending Account

+ Dependent Care Flexible Spending Account

+ Supplemental Life Insurance

+ Short Term and Long Term Disability Insurance

+ Business Travel Insurance

+ 401(k), Plus Match

+ Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

** About Manpower Group, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells.*
* _Manpower

Group® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

Our expert family of brands
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** _Manpower, Experis, Talent Solutions, and Jefferson Wells_
** _-_  creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 Manpower Group was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.