Technical Delivery Lead

Profile

We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, , IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only).

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

Veterans, Reservists, Guardsmen and military family members are encouraged to apply!

The Technical Delivery Lead will manage the delivery of projects and services either in the Information Services or Security teams. Responsible for planning, coordinating, and overseeing the execution of technical projects, ensuring that they meet the quality, scope, budget, security and timeline requirements. Functions as the main point of contact for clients, stakeholders, and internal teams, providing regular updates, feedback, and guidance.

Provide support for SOW creation, proposal writing, contract negotiations, and implementation of government contract modifications. Collaborates with technical leaders, Project Managers, Scrum Masters, vendors and other partners who have accountabilities for project execution. Monitors cost, schedule, and technical performance of component projects and operations, while working to ensure the ultimate success of the project/projects. Determines and coordinates the sharing of resources among their assigned projects to optimize outcomes.

Interface with stakeholders, including external stakeholders and external vendors. Functions as an advocate to support higher-level management priorities. Provides leadership, direction, and guidance to their teams and direct reports. Provide regular status updates to leadership.

• If supporting TRICARE contract, must be a U.S. Citizen
• If supporting TRICARE contract, must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
• 7+ years of related and progressive experience combining various elements of technical delivery or support, solutions implementation, process automation, project management, and team leadership
• 5+ years managing projects and/or project portfolios demonstrating experience in one or more project management processes:
  Agile/scrum master, Kanban, or waterfall
• Bachelor's degree in Computer Science, Business Administration or related field or equivalent experience
• Strong Interpersonal skills and customer service orientation required to interact with internal and external contacts

• Project Management Professional (PMP) certification
• Experience working with cloud Infrastructure and service delivery
• Familiarity with Dev Sec Ops  processes, toolsets and automated deployment best practices
• Familiarity with basic networking concepts and how they apply in cloud environments
• Familiarity with programming concepts, report writing, Microsoft SQL or Oracle DBMS
• Healthcare Industry Experience, to include Call Center, Clinical Operations, and Claims processing
• Experience supporting medical management or customer service applications, web portals, and APIs
• Experience implementing FISMA Moderate/High controls
• Experience implementing security solutions for cloud-based systems

• Lead and manage the delivery of IT projects and services for clients, ensuring that they meet the quality, scope, budget, and timeline requirements.
• Coordinate and communicate with the clients, stakeholders, and internal teams, providing regular updates, feedback, and guidance.
• Manage the project risks, issues, dependencies, and changes, and elevate them as needed.
• Ensure that the project deliverables are aligned with the client's expectations, requirements, and standards.
• Facilitate the project meetings, workshops, and reviews, and document the outcomes and action items.
• Provide coaching, mentoring, and support to the project team members, and foster a collaborative and positive work environment.
• Contribute to the business development, proposal writing, and contract negotiation activities.
• Stay updated with the latest IT trends, best practices, and technologies, and apply them to the project delivery.
• Participate and/or lead large or complex technical…