Senior User Experience Designer

This job posting is anticipated to remain open for 30 days, from 17-Feb-2026. The posting may close early due to the volume of applicants.

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose:
We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

The Journey Design & Innovation Portfolio within Enterprise Design is seeking a Senior User Experience Designer to help shape intuitive, seamless, and impactful digital experiences for clients, branch teams, and colleagues. In this role, you’ll collaborate with UX researchers, product leaders, and cross‑functional partners to translate user needs, business requirements, and technical constraints into elegant design solutions. You’ll lead design efforts on moderately complex projects, mentor junior designers, and influence product strategy to deliver experiences that exceed expectations.

• Design application interfaces that optimize workflow, integration, and user interaction, including data visualizations.
• Collaborate broadly with product managers, developers, compliance, and a strong cross‑discipline team of UX professionals to ensure designs translate into elegant, functional experiences.
• Solve design challenges creatively within regulatory and technical constraints.
• Create and refine wireframes, prototypes, and visual assets to communicate design ideas clearly.
• Apply user research to inform design decisions and iterate based on feedback.
• Ensure consistency and usability by leveraging internal and external design systems, style guides, and accessibility standards.
• Prepare designs for development handoff with clear documentation and annotations.
• Track and evaluate design performance post‑launch using data and feedback.
• Lead cross‑platform design efforts (web, mobile, voice) for cohesive experiences.
• Mentor junior designers and elevate team design quality through feedback and best practices.
• Adopt AI‑assisted design tools to enhance efficiency and innovation.
• Influence product strategy by aligning design decisions with measurable business outcomes.

• Bachelor’s degree and/or equivalent experience.
• 5+ years in UX design, including:
  • Proven ability to lead design efforts on complex projects and mentor others. Strong Collaboration and ability to navigate ambiguity.
  • Proven ability to manage multiple complex efforts simultaneously. Experience working in a highly matrixed environment and/or the financial industry is a plus.
  • Experience with UX methodologies, design principles, responsive design, information architecture, Agile, gap analysis, business acumen, and data storytelling.
  • Experience with Inclusive Design.

Current INTERNAL home-based associates:
While this role is posted as hybrid,
if selected and accepted, you may retain your home-based status
. Edward Jones intends in good faith to continue offering the role as home-based, though…