Data Visualization Specialist

Company Overview

Established in 1929, Heinen’s is a leading, family-owned grocery retailer known for its premium-quality products and outstanding customer service. Now in its fourth generation of family leadership, Heinen’s operates 24 locations – 19 in the Cleveland, Ohio area and 5 in the Chicago, Illinois market – supported by two distribution warehouses, a food production facility, and a corporate office located in Warrensville Heights, Ohio.

Our culture is rooted in an associate‑first philosophy, placing a strong emphasis on the well‑being, development, and quality of life of every team member. We offer competitive compensation, professional development and leadership training programs, paid time off, and flexible scheduling designed to promote a healthy work‑life balance.

As Heinen’s undergoes a transformation in its data infrastructure, we seek a Data Visualization Specialist to drive change in how data is presented and utilized across our business.

The Data Visualization Specialist will work closely with stakeholders to develop visually compelling data visualizations and reports that empower informed decision‑making and enhanced competitiveness in product management, supply chain, cost analysis, and labor optimization. Moreover, this role will have the pivotal responsibility of mentoring users and fellow analysts in how to leverage Power BI effectively. This role will be part of a team responsible for reshaping the future of grocery retail through data‑driven insights and strategic visualization.

• Lead stakeholder sessions to align goals, scope, and success metrics.
• Own BI work from start to finish, from requirements through build, testing, UAT, deployment, and ongoing support.
• Maintain clear visibility into work in progress and communicate early and often on status, blockers, and scope changes.
• Track and manage incoming requests and issues and prioritize them against the broader roadmap.
• Develop visually appealing and insightful Power BI dashboards to support better decision‑making and reduce reliance on manual Excel reporting.
• Establish quality standards for dashboards and reports, including documentation, and verify deliverables meet them before release.
• Improve report performance through strong data modeling and optimization techniques.
• Partner with the Data Architect to select the right source data and identify data gaps or quality issues.
• Act as a change agent by coaching business users to adopt Power BI and transition away from legacy processes.
• Gather feedback from stakeholders and end users to continuously improve usability and business value.
• Collaborate with cross‑functional teams to identify opportunities for process improvement and data‑driven decision‑making.
• Stay up to date on BI and data visualization best practices and bring forward ideas that can improve our reporting.
• Share best practices through dashboard reviews, templates, and training sessions to improve consistency and quality across the company.

• Demonstrated expertise in developing business intelligence solutions with Microsoft Power BI. Familiarity with other business intelligence tools (e.g., SSRS, Tableau) is a plus.
• Strong understanding of DAX and semantic model design.
• Proficiency in Excel to comprehend and navigate existing tools effectively.
• Experience working with relational databases (e.g., SQL, Snowflake) and the ability to write SQL queries for data extraction and analysis.
• Strong knowledge of data visualization and report design (e.g., chart selection, typography, and color).
• Strong problem solving and analytical skills with the ability to work through complex datasets and deliver actionable insights.
• Excellent verbal and written communication skills, including the ability to explain technical concepts to non‑technical audiences and conduct training sessions.
• Experience driving the adoption of new tools and processes, with a track record of coaching and influencing stakeholders through change.
• Bachelor’s degree in a STEM field of study is preferred.

Heinen’s, Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local law.

Monday - Friday schedule, 8 AM - 5 PM.

This role follows a hybrid schedule requiring three (3) days in the office in Warrensville Heights, OH and two (2) days working from home.

40 hours per week.