Director, IT Delivery & Scrum

Job Type

Full-time

Description

Company Overview

PCS Retirement, LLC, a subsidiary of FSG Parent L.P., is one of the nation's largest independent and conflict-free retirement solution providers in the industry. PCS provides recordkeeping services to 19,000 plans and 850,000 eligible participants representing more than $26 billion in assets under administration. PCS' comprehensive retirement solutions platform includes business development tools for financial advisors, a data-driven recordkeeping technology that supports all types of retirement plans [401(k), 403(b), 457, Cash Balance, Defined Benefit, Non-Qualified], individual retirement accounts (including payroll deduction IRAs), and health savings accounts.

At PCS Retirement, we cultivate an environment built on trust, where every team member is empowered to take ownership and contribute to our shared vision. Through collaborative teamwork we foster growth, both personally and professionally, ensuring that together we exceed expectations and achieve remarkable success.

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Job Summary

The Director, IT Delivery and Scrum will lead PCS Retirement's enterprise-wide agile value streams, ensuring teams deliver high-quality technology solutions that support our clients, partners, and internal stakeholders. This role manages a team of Technical Analysts, drives Agile best practices, and partners closely with Product, Technology, and Business leaders to improve delivery velocity, transparency, and alignment. The ideal candidate brings deep Agile expertise, strong leadership skills, and a proven ability to scale Agile frameworks in a growing organization.

Job Responsibilities

• Lead and mentor Technical Analyst across multiple Agile teams, ensuring consistent application of Agile principles and practices.
• Partner with Product and Technology leadership to define and refine delivery processes.
• Oversee sprint planning, backlog refinement, daily standups, sprint reviews, and retrospectives across teams.
• Drive continuous improvement initiatives to enhance team performance, predictability, and delivery quality.
• Implement and evolve Agile frameworks (Scrum, Kanban, SAFe, or hybrid models) to support organizational needs.
• Monitor Agile metrics (velocity, throughput, cycle time, team health) and provide insights to leadership.
• Remove organizational impediments that impact team productivity or delivery timelines.
• Foster a culture of collaboration, accountability, and transparency across cross-functional teams.
• Ensure alignment between business priorities, product roadmaps, and development execution.
• Coach leaders and stakeholders on Agile mindset, roles, and responsibilities.
• Support change-management efforts as PCS Retirement continues to scale Agile practices.
• Champion Agile tools and systems (e.g., Jira, Azure Dev Ops) and ensure consistent usage across teams.

Requirements

• 5-8 years relevant work experience
• Demonstrated experience in managing multiple concurrent work streams in a fast-paced environment
• Extensive experience leading Agile teams in a technology-driven environment.
• Proven track record managing Technical Analysts or Agile delivery teams.
• Deep knowledge of Agile methodologies (Scrum, Kanban, SAFe, Lean) and when to apply each.
• Strong understanding of product development life cycles and cross-functional collaboration.
• Excellent communication, facilitation, and coaching skills.
• Ability to influence at all levels of the organization, including senior leadership.
• Experience implementing Agile at scale within a growing or complex organization.
• Proficiency with Agile project management tools (Jira, Azure Dev Ops, etc.).
• Relevant certifications preferred (CSM, CSP, PSM, SAFe Program Consultant, etc.).
• Bachelor's degree in a related field; advanced degree a plus.
• Financial Services experience a plus.

Remote Work Information

For all virtual remote positions, in order to ensure employees can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 50 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required.

If you are unsure of your internet speed, please check with your service provider. Please ensure that you are able to meet these expectations before applying.

Compensation Information

The average salary for this position is expected to be between $131,000 and $170,000 annually however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. We do not anticipate candidates to be paid at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, medical, dental, vision, life insurance, short and long term…