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HelpDesk/Support IT Support

IT Help Desk Technician - Remote & Onsite Field Support

Remote / Online - Candidates ideally in
Palmer, Hampden County, Massachusetts, 01069, USA
Listing for: Peckham Industries, Inc.
Remote/Work from Home position
Listed on 2026-02-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading IT services firm in Massachusetts seeks an IT Help Desk Technician. This role involves serving as the first point of contact for users and providing both remote and on-site technical assistance. Candidates should have 0-5 years of experience in IT support or helpdesk roles and be proficient in diagnosing hardware/software issues. Strong communication skills and a customer-oriented attitude are essential.

Professional certifications such as MCP or MCSA are a plus, as the position may require travel and flexible working hours.
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