Cybersecurity Analyst​/Desktop Support

About Oath

The City of New York’s Office of Administrative Trials and Hearings (OATH) is the nation’s largest administrative tribunal, holding approximately 400,000 trials and hearings a year. As the City’s central, independent administrative law court, OATH adjudicates a wide range of matters filed by nearly every city agency, board and commission. OATH also houses the Center for Creative Conflict Resolution, which provides mediation and restorative justice support to City government agencies and the general public, and the Administrative Judicial Institute, a resource center that provides training, continuing education, research and support services for administrative law judges and hearing officers.

The City of New York’s Office of Administrative Trials and Hearings (OATH) is the nation’s largest state or local administrative tribunal, with an independent, central administrative law court divided into the OATH Trials Division and the OATH Hearings Division. The OATH Trials Division adjudicates complex matters referred by City agencies, including employee discipline, retention of seized vehicles, license, and regulatory enforcement.

The OATH Hearings Division conducts hearings on summonses covering health, safety and quality of life matters filed by more than 20 different City agencies. The Information Technology Department is seeking to hire a Cybersecurity Analyst who will assist with the implementation of citywide cybersecurity policies, standards, directives, and guidelines.

CYBER SECURITY ANALYST – 13633

• Support the development of agency‑wide cyber security policies, standards, directives, and guidelines coordinating with internal and external stakeholders.
• Support OATH during a significant cyber incident; participate in incident response activities to minimize impact and act as a technical and forensic investigation liaison between the agency, DoITT and Cyber Command.
• Respond and resolve basic operational technical incidents and requests.
• Analyze system services, operating systems, networks, and applications to address functionality issues.
• Remain current on cybersecurity trends and intelligence to enhance security analysis and identification capabilities for the IT Team.
• Install, configure, test, monitor, maintain and troubleshoot end‑user issues related to software and hardware.
• Perform onsite or remote diagnosis and resolution of complex endpoint problems; recommend and implement corrective measures as necessary.
• Provide on‑call availability as needed; schedules may include several days per month, after hours, and weekend support.
• Handle initiatives and special projects as assigned.

Only candidates currently serving in a NYC agency as a permanent Cybersecurity Analyst or who are reachable on the NYC civil service list should apply.

Available after initial training period.