ServiceNow SPM Expert - Remote

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Service Now SPM Functional Consultant - REMOTE. In this role, you will leverage your extensive experience in Service Now to work directly with developers, architects, and customer stakeholders. Your focus will be on implementing top-tier Service Now solutions that relate to non-ITSM modules, significantly enhancing operational efficiency and client satisfaction.

In addition to driving requirements workshops, you will play a crucial part in identifying user stories, and process documentation resulting in transformative impacts across various business functions.

• Plan and drive the agenda for requirements workshops for the Service Now Strategic Portfolio Management (SPM) module.
• Collaborate with stakeholders to identify needs and define functional specifications.
• Work with SPM applications including Innovation & Demand Management and Project Portfolio Management.
• Analyze current workflows for enhancements in usability and efficiency.
• Translate business goals into scalable technical solutions in collaboration with development teams.
• Conduct Functional Testing prior to QA Testing.
• Provide training to customer SMEs on Service Now SPM features.
• Participate in UAT and collaborate on test cases and defect resolution.

• 7 to 12 years of relevant experience in Service Now SPM.
• Strong stakeholder engagement and communication skills.
• Experience in conducting workshops and providing recommendations.
• Service Now Implementation certification is preferred, including Certified System Administrator.
• Familiarity with ITIL framework is a plus.

• Competitive compensation package for W2 employees.
• Healthcare insurance options (Dental, Medical, Vision).
• Major holidays observed and paid sick leave as per state law.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice:
By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1