Program Analyst - UCMS Core Team

THE POSITION

This position offers a unique opportunity to be at the center of Pennsylvania’s Unemployment Compensation Tax systems, leading the analysis, enhancement, testing, and performance of critical technology that supports workers and employers statewide. You will serve as the business lead for UCMS Audit and Compliance functionality and the COMPAS audit system, partnering with vendors, external agencies, and internal teams to drive system improvements and ensure seamless operations.

This highly visible position is both challenging and deeply rewarding, with a direct impact on employers and the citizens of Pennsylvania.

The incumbent in this position will be responsible for providing expert level analysis and evaluation of the highly complex Unemployment Compensation Management System (UCMS) including requirements development, user acceptance training, troubleshooting, ongoing monitoring of UCMS performance, and communication with and training of Office of Unemployment Compensation Tax Services (UCTS) staff of UCMS updates. The UCMS is modernized and facilitates the administration of the reporting and collection of UC taxes from employers of Pennsylvania which are ultimately used to pay benefits to unemployed Pennsylvanians.

The position will focus on maintaining and enhancing the Audit and Compliance Division functionality in UCMS. In addition to UCMS, the position will also lead the maintenance and enhancements of the COMPAS audit software functionality. The COMPAS job duties include engaging with the vendor team to ensure the maintenance contract provisions are fulfilled, submitting change requests and bugs, and leading a team to test any changes made to the COMPAS application.

This position will also be the lead in interfaces with external agencies used by the Audit and Compliance Division such as interfaces with the Department of Revenue, US Treasury, Lexis-Nexis, and others. This position is critical to the success of UCMS which has significantly high visibility and public interest. Interested in learning more? Additional details regarding this position can be found in the position description.

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Work schedule may vary based on operational needs.
• Telework:
  You may have the opportunity to work from home (telework) part-time, up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.
  
  Additional details may be provided during the interview.
• Salary:
  In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

• One year as a Program Analyst 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of analytical experience, two of which include professional experience in program evaluation and the development of program recommendations, and a bachelor's degree; or
• An equivalent combination of experience and training.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

• This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal…