Veeva Technical Consultant

About USDM

USDM Life Sciences is a premier consulting company with 20+ years of experience assisting heavily regulated biotech, medical device, and pharmaceutical companies with their GxP technologies to accelerate growth. Our deep domain knowledge and technology expertise in life sciences business processes are what set us apart. From strategy to implementation and adoption, we have delivered thousands of GxP projects globally.

As part of the USDM team, you have the opportunity to work with cutting‑edge technologies through our many partnerships with companies like Microsoft, Google, Oracle, Docu Sign, Box, and many more. From molecule to market, you will help connect technology, people, and data in new ways to generate real‑time insights to improve business outcomes for USDM’s clients. Are you ready to make an impact and drive real digital transformation in life sciences?

Founded in Santa Barbara in 1999, USDM has grown to a progressive, global company with 300+ remote employees and offices throughout the US, Canada, and Germany.

The Veeva Technical Consultant will maintain client’s Veeva ecosystem across Quality, Regulatory, and Clinical domains. The ideal candidate will bring strong technical configuration expertise, system administration experience, and a solid understanding of GxP processes within a regulated life sciences environment. This is a highly collaborative role requiring close partnership with business leads, QA, IT QA, and managed services teams.

• Perform hands‑on minor configuration within Veeva Vault (Quality, Clinical, and Regulatory suites).
• Implement minor platform‑level enhancements and system improvements.
• Assess impact of proposed changes and provide guidance on validation requirements.
• Support and guide business stakeholders on PQ script development and execution.

• Provide day‑to‑day system administration and end‑user support.
• Monitor and manage system activities, including fresh surveys and workflows.
• Troubleshoot configuration and access‑related issues.
• Support user onboarding and training activities.

• Partner with business process owners, QA, IT QA, and managed services teams.
• Translate business requirements into technical solutions within Veeva.
• Ensure all system updates align with GxP compliance standards.
• Participate in technical assessments and solution discussions.

• Performs other related duties and assignments as required.

• Veeva Certified (White Belt required).
• 5+ years of experience working with Veeva Vault in a regulated life sciences environment.
• Strong hands‑on experience with:
  • Veeva Vault configuration
  • System administration
  • Workflow design and document lifecycle management
  • Working knowledge of GxP processes and validation principles.
  • Experience supporting Quality, Clinical, and/or Regulatory Veeva modules.
  • Ability to assess change impacts and support validation documentation (including PQ guidance).
  • Strong communication skills and ability to work cross‑functionally.
  • Experience in biotech or pharmaceutical environments.
  • Prior experience supporting maternity leave coverage or short‑term consulting engagements.
  • Ability to work onsite in the Bay Area 2–3 days per week.

• Bachelor’s degree in Computer Science or Information Systems or related field.
• Master’s Degree preferred.

The working conditions described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all‑inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.

Unless reasonable accommodations can be made, while performing this job the staff member shall:

• Prolonged periods of sitting or standing at a desk and working on a computer in an environmentally controlled home office environment.
• Operate other office productivity machinery, such as a calculator, scanner, or printer.
• Frequently communicate with…