Solution Analyst

Select how often (in days) to receive an alert:

Location : Home-based or hybrid, United States

Bentley Systems is seeking a highly skilled and motivated Solution Analyst to join the Project Wise Data Optimization team. As individual contributors, Solution Analyst will play a crucial role in optimizing the use of Project Wise and other Bentley Infrastructure Cloud solutions. This position involves working hands‑on with customers, streamlining their data configurations, improving workflows, and ensuring effective adoption of cloud‑based data solutions.

Solution Analyst will collaborate closely as a liaison between accounts and the internal product teams to drive optimal account and user outcomes, to provide best‑in‑class data management and infrastructure solutions. The focus will be on standardizing configurations, minimizing customizations, and helping clients achieve operational excellence through optimized workflows.

• Partner directly with customers to guide them toward standardized and efficient use of Bentley’s tools, with an emphasis on Project Wise.
• Work on‑site or remotely with clients to configure optimal workflows within Bentley Infrastructure Cloud solutions, promoting standardized capability, while working to incorporate best practices from organizations to influence core product development.
• Provide consultative guidance to accounts to ensure seamless implementation, adoption, and long‑term value realization of Bentley solutions.
• Troubleshoot complex configuration challenges and recommend scalable solutions tailored to client environments.
• Architect data integration within Project Wise and other cloud platforms to drive capability.
• Develop and document best practices for project data management, optimizing workflows to fit client needs while reducing unnecessary customization.
• Serve as a trusted advisor to customers on the appropriate architecture for data solutions, ensuring high performance and scalability.
• Act as a liaison between the customer and Bentley’s Product Advancement Group to ensure user feedback informs product development.
• Collaborate with product and engineering teams to prioritize product enhancements and ensure solutions align with evolving customer needs.
• Assist in the development of training materials and documentation, enabling customers to leverage Bentley’s solutions effectively.
• Share knowledge and insights across the team to foster a culture of continuous improvement and innovation.
• Lead efforts to promote change management within customer organizations, ensuring successful adoption of Bentley’s solutions.
• Identify opportunities to drive efficiency and value by implementing Bentley’s cloud‑based solutions across multiple projects.
• This is a full‑time role expected to work 40 hours per week.
• This role requires communication with Managers, peers and other colleagues of the company in person, and/or by utilizing Microsoft Teams chat, calling and meeting functions.
• Requires sitting or standing at will while performing work on a computer (or any other physical requirements).

• 10+ years of experience in data management, CAD platforms, or infrastructure solutions (Project Wise experience preferred).
• Minimum of 5+ years of experience building documented scripts (Power Shell experience preferred).
• Ability to understand and optimize SQL Stored Procedures and SQL Queries.
• Strong understanding of data architecture, workflow optimization, and cloud‑based solutions.
• An understanding of BS1192 and ISO
  19650 related to BIM, and the management and organization of information throughout a project lifecycle.
• Demonstrated ability to work independently and collaborate across cross‑functional teams in a remote environment.
• Hands‑on experience with solution design and the ability to troubleshoot complex customer challenges.
• Familiarity with digital twin technologies and cloud infrastructure management.
• Strong communication skills, with the ability to explain technical concepts to both technical and non‑technical stakeholders.
• Experience working directly with customers and product teams, influencing both client success and product evolution.
• Comfortable engaging…