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HelpDesk/Support

Remote Tier 1 Help Desk Agent - Secret Clearance

Remote / Online - Candidates ideally in
Wisconsin, USA
Listing for: SAIC
Remote/Work from Home position
Listed on 2026-02-21
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading technology firm is seeking Help Desk Agents to provide Tier 1 support for the Air Force and related personnel. Candidates must have a valid Secret clearance and a Bachelor's degree or equivalent experience. Responsibilities include making initial contact with users, tracking incidents, and collaborating with IT teams. Strong troubleshooting, communication, and customer-service oriented skills are crucial for success in this role.

This position offers a competitive salary and remote working options.
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