Business Analyst​/Requirements Analyst

Business Analyst/Requirements Analyst

Micro Health is seeking a Business Analyst/Requirements Analyst to support our client and team. The Business Analyst will work closely with the Indian Health Service (IHS) Division of Data Management and Analytics (DDMA) Program Management Office (PMO) team, specifically supporting the National Patient Information Reporting System (NPIRS). The primary focus will be on applying best practices as outlined in the Project Management Process Standard Operating Procedures (SOP) to capture, document, and communicate technical requirements, including design, build, and test plans for assigned projects.

The role requires a proactive approach to identifying, validating, and mitigating technology risks.

This is a remote position.

The IHS NPIRS Business Analyst will be evaluated based on the following ten core competency areas:

• Translate vague goals into clear problem statements, outcomes, and success measures
• Identify stakeholders, decision-makers, and competing priorities
• Define scope boundaries and distinguish MVP (Minimum Viable Product) from "nice-to-have" features
• Assess operational and functional baselines to define direction and strategy for agile development projects

• Run effective discovery sessions: interviews, workshops, observation, and document analysis
• Convert needs into epics, user stories, and testable acceptance criteria
• Capture business rules, assumptions, dependencies, and constraints
• Maintain traceability from requirement → design → test → release using Requirements Traceability Matrices (RTM)
• Effectively communicate requirements to technical developers during grooming sessions
• Document customer requirements clearly and comprehensively, ensuring alignment with business needs

• Understand metrics/KPIs, grain/aggregation, and dimensional modeling concepts
• Define data requirements: sources, transformations, and validation rules
• Reconcile and validate results; prevent metric drift
• Apply best practices in health IT to create conceptual business models and identify relevant issues for data analytical and visualization solutions

• Map "as-is" and "to-be" processes using flowcharts and process flow diagrams
• Identify pain points, control points, and automation opportunities
• Define roles, handoffs, exception paths, and operational impacts
• Provide expertise in business process and system analysis, design, improvement, and implementation efforts

• Create and critique wireframes, user journeys, prototypes, and screen specifications
• Develop project wireframes for user stories, translating conceptual requirements into visual representations
• Ensure usability and accessibility requirements are captured (e.g., Section 508 compliance)
• Write clear functional specifications developers can implement without guessing
• Deliver clear business requirement documents and presentations

• Define UAT (User Acceptance Testing) strategy and write UAT scripts/test cases
• Support UAT execution, defect triage, retest, and regression planning
• Establish "Definition of Done" including data validation and performance criteria
• Oversee documentation of user requirements and support post-implementation activities

• Perform backlog refinement, story slicing, and dependency management
• Partner with PMO on prioritization and release planning
• Support sprint ceremonies with actionable requirements and clarifications
• Work under minimal supervision with initiative and independent judgment in support of agile project management methodology
• Demonstrate strong development background with experience in incremental software development projects using Agile Scrum methodologies

• Facilitate requirements gathering and user story review meetings
• Facilitate conflict resolution and decision-making processes
• Communicate tradeoffs (scope/time/cost/risk) clearly to leadership
• Manage change requests and prevent scope creep
• Ensure effective…