Sr IT Analyst

Overview

Senior IT Analyst is responsible for day‑to‑day support, maintenance, and optimization of software applications used within the organization. This role involves application builds, upgrades, workflow enhancements, and in‑depth analysis of business and clinical needs to recommend innovative solutions that improve performance and reduce costs.

Virginia Beach, VA

First (Days)

Senior IT Analyst collaborates closely with end‑users, technical teams, and cross‑functional departments to evaluate software releases and new products, perform thorough system testing, and coordinate application rollouts. The role also includes troubleshooting application issues, managing service requests, and serving as a key point of contact for communication regarding software updates, issues, and enhancements. Operating with minimal supervision, the Senior IT Analyst is expected to apply advanced knowledge, mentor junior team members, and lead smaller‑scale projects or components of larger initiatives.

Bachelor’s Degree – 5+ years of relevant experience

Experience in lieu of Bachelor’s degree – 7+ years of relevant experience without a degree

No specific certification or licensure requirements

• 5+ years of relevant IT application support experience with a Bachelor’s degree; 7+ years without a degree
• Experience supporting and optimizing enterprise applications (clinical or business)
• Strong skills in evaluating software upgrades, patches, and new solutions
• Demonstrated ability to lead small projects or work streams independently
• Proven ability to assess and improve business/clinical workflows through application solutions

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long‑Term, Short‑Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on diversity and inclusiveness within its close to an almost 30,000‑member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco‑free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.