Business Analyst

We are searching for a Business Analyst who brings strong commercial lending or credit expertise along with hands-on experience supporting nCino and Salesforce, translating business requirements into scalable solutions that improve loan origination workflows and overall banker experience.

• Partner with Commercial Lending, Credit Risk, and Operations teams to gather requirements, conduct process mapping and gap analysis, and translate lending workflows into clear functional specifications and user stories.
• Support the configuration and enhancement of nCino LOS capabilities (including onboarding, underwriting, and servicing) by collaborating closely with Salesforce Administrators, Developers, and Product Owners to deliver scalable, efficient solutions.
• Lead stakeholder workshops, support UAT planning and execution, and ensure all system enhancements align with regulatory, risk, and credit governance standards.

• Minimum of 3 years’ experience as a Business Analyst within nCino and/or Salesforce Financial Services environments.
• Strong knowledge of commercial lending processes, credit underwriting, and loan operations.
• Proven ability to elicit requirements and translate lending workflows into functional system solutions.
• Experience working in Agile environments, including writing and managing user stories.
• Effective communicator with the ability to collaborate across technical teams and business stakeholders.

This is a great opportunity for a professional eager to work on a high-impact opportunity to support a visible nCino platform within an established bank, partnering with Lending and Credit leadership while shaping the future of its lending technology.

The role is ideally onsite in Ohio, with flexibility for remote work if needed.