QA Analyst, Bi

Description

Keeper Security is hiring a highly motivated and experienced QA Analyst to join our quality assurance team. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area.

Keeper Security is transforming cybersecurity for organizations around the world with next‑generation privileged access management. Keeper’s zero‑trust and zero‑knowledge cybersecurity solutions are FedRAMP and State

RAMP Authorized, FIPS 140‑2 validated, as well as SOC 2 and ISO 27001 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by thousands of organizations to protect every user on every device, Keeper is the industry leader for best‑in‑class password management, secrets management, privileged access, secure remote access and encrypted messaging.

Learn more at

The QA Analyst, BI role will focus on testing our Business Intelligence applications and their associated backend APIs. You will be part of a skilled team of developers and QA professionals dedicated to ensuring the quality and reliability of our BI solutions. Your primary responsibilities will include web application testing, backend service validation, and identifying and reporting bugs. You will manage test plans based on Jira ticket requirements and investigate product quality to recommend improvements that enhance customer satisfaction.

Collaboration with the Product Development team will be essential to identify and resolve quality assurance process bottlenecks.

• Conduct testing of web‑based Business Intelligence applications following standardized QA processes
• Validate backend services and APIs supporting BI applications
• Create, execute, and maintain test plans and test cases based on Jira ticket requirements and acceptance criteria
• Document testing activities, defects, and results using Jira and Confluence
• Utilize test management platforms such as Test Rail to track and report testing progress
• Reproduce issues, clearly document findings, and partner with developers to drive defects to resolution
• Configure test environments and coordinate testing across supported browsers and platforms to ensure compatibility and reliability

• Experience performing web application QA, including test execution, defect reporting, and regression testing
• Experience using ticketing and defect tracking systems such as Jira
• Strong understanding of QA methodologies, best practices, and the software testing lifecycle
• Ability to write clear bug reports and collaborate effectively with cross‑functional teams
• Due to the role’s involvement in Gov Cloud, all applicants must be a U.S. Person, defined as a U.S. citizen or a lawful permanent resident (Green Card holder)

• Assist in creating and maintaining QA documentation, test plans, and test cases
• Proven experience with SQL (for data validation, querying databases, and stored procedures)
• Familiarity with API tools such as Postman and JMeter
• Understanding and familiarity with Salesforce
• Understanding of QA methodologies and testing lifecycle
• Exposure to ticketing systems such as Jira

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Classification:
Non‑Exempt

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E‑Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.