Technical Project Manager - Lead to Cash

Job Title: Technical Project Manager – Lead to Cash

Job Type: Multi-year contract

Job Location: Mc Lean, VA
- Remote / Offsite (EST)

We are seeking an experienced Technical Project Manager to lead the integration and scaling of our end-to-end Lead to Cash infrastructure. This role will drive continuous improvement streams and larger targeted initiatives, ensuring systems and business processes are optimized, integrated, and aligned with company goals. You will partner closely with cross‑functional stakeholders to translate business needs into technical solutions, and drive implementation teams to successful, on‑time delivery.

• Drive Lead to Cash integration projects from initiation through delivery
• Define project scope, plans, timelines, and resource needs
• Coordinate internal teams and third‑party vendors
• Manage risks, dependencies, and change control
• Serve as liaison between business stakeholders and technical teams
• Translate business requirements into functional and technical specifications
• Track progress using KPIs and PM tools (e.g., Jira)
• Provide status reporting and oversee QA and UAT

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field, or equivalent experience
• 3–5+ years of project management experience focused on IT, software, or business systems implementations
• Strong knowledge of Agile and Scrum methodologies
• Familiarity with CRM, PSA, and/or ERP applications
• Proven capability to quickly ramp up on new systems, tools, and workflows
• Excellent verbal and written communication skills, including the ability to explain technical concepts to non‑technical audiences
• Strong analytical, problem‑solving, and organizational skills

• Certified Scrum Master (CSM) or equivalent
• Experience working in Agile delivery environments
• Experience with Salesforce, Zoom Info, Hub Spot, Churn Zero, Kantata, and/or Net Suite

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.