Team Lead Customer Value Engineering; m​/f​/d

Overview

Team Lead Customer Value Engineering (m/f/d) – Permanent employee, Full-time
• Office Munich + Mobile Work

We are looking for an experienced procurement excellence consultant as T
eam Lead Customer Value Engineering (m/f/d) with a strong background in procurement transformation, supply chain processes, or platform implementation to lead and further develop our Value Engineering Service. In this role, you will shape how we help enterprise customers operationalize Integrity Next. You will shape a repeatable service offering that creates impact quickly and keeps growing year over year.

• Build and lead our customer-facing delivery team: take responsibility for the execution and evolution of the Value Engineering Service for enterprise customers within pre-sales, new accounts and customer retention.
• Build and lead a delivery team while fostering collaboration and learning among procurement, sustainability, and platform integration experts.
• Oversee customer engagements from scoping through successful rollout and handover including supplier prioritization, data configuration, and risk-action workflows.
• Coach and support your team to introduce automation and process insights to elevate operational maturity over time.
• Create an environment of trust, learning, and psychological safety that enables your team to grow and perform at their best.
• Collaboratively identify opportunities to automate recurring tasks, improve data visibility, and standardize decision-making.
• Standardize delivery templates, enablement materials, and reporting across customers.
• Gather insight from the field to improve platform experience, templates, and guidance.
• Collaborate with Product, CS, and Sales to improve our customer lifecycle strategy.
• Define and track KPIs for service success and customer maturity milestones.
• Support sales teams during scoping or renewal with delivery expertise.
• Provide structured feedback to inform our roadmap, onboarding design, and AI playbooks.

• Delivery Experience & Procurement Expertise
• 5+ years in procurement transformation, platforms, or SaaS delivery
• Background in platform rollout across supplier/product risk, compliance, or sustainability use cases
• Experience leading small expert teams or complex customer delivery tracks
• Convince C-Level stakeholders

• Digital & Innovation Fluency
• Understanding of business intelligence systems and automation use cases in procurement
• Experience working with or managing AI-enabled toolsets is a plus
• Comfortable piloting digital solutions to improve customer delivery and internal efficiency

• Technical Enablement Mindset
• Familiar with process playbooks, integration templates, and system configuration
• Strong interest in automation, platform thinking, and structured rollout design
• Comfortable translating procurement complexity into implementation logic

• Collaboration & Language
• Fluent in English and German
• Comfortable owning multiple customer projects with varied complexity
• Comfortable facilitating alignment across stakeholders in procurement, IT, and sustainability
• Structured communicator who turns requirements into repeatable frameworks
• Empathy, pragmatism, and combining customer-facing confidence with team-facing mentorship and awareness

A role with real meaning that is both enjoyable and impactful.

The opportunity to make a sustainable contribution through your work.

Attractive compensation as part of a growing company.

30 days of paid vacation.

EGYM Wellpass membership to support your work-life balance.

Flexible working models to better balance work and personal life.

Inspiring office spaces in the heart of Munich.

Flexible remote work from home or anywhere within Germany.

A professional, welcoming, and highly motivated team.

Collaboration at eye level with an open feedback culture.

An environment where people support each other and grow together.

Short decision-making paths and real opportunities to shape things.

Freedom to contribute and implement your own ideas.

A high level of ownership and responsibility.

Integrity Next, a global leader in supply chain sustainability software, stands at the forefront of…