Senior WFM & Data Analytics Analyst - Remote
Remote / Online - Candidates ideally in
Germany, Pike County, Ohio, USA
Listed on 2026-02-23
Germany, Pike County, Ohio, USA
Listing for:
Phiture
Remote/Work from Home
position Listed on 2026-02-23
Job specializations:
-
IT/Tech
Data Analyst, Data Science Manager, Business Systems/ Tech Analyst
Job Description & How to Apply Below
A leading Fin Tech company is looking for a specialist in CX Analytics to manage ticket distribution logic and enhance service performance analytics. This role involves using SQL to handle data from several sources while ensuring optimal agent allocation based on forecasting models. Candidates should have experience with Workforce Management and queue management. The company offers a flexible remote work arrangement from anywhere globally, fostering a collaborative and inclusive workplace environment.
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Position Requirements
10+ Years
work experience
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