Field Solution Architect II - IBM Automation & Hashicorp

About the Role

As a Field Solution Architect II
, you will play a key role in helping partners and customers bring powerful, multi‑vendor technology solutions to life. You’ll leverage your experience in hardware and software technologies
, including servers
, data center solutions
, and your specialized expertise in IBM Automation
, to recommend, design, and support best‑fit architectures.

• Translate complex customer needs into effective technology solutions.

• Support pre‑sales conversations, helping partners understand product features, functionality, and deployment considerations.

• Troubleshoot and investigate technical escalations, gathering hands‑on data for engineering teams.

• Build and deliver compelling demos and training assets, including custom use‑case demonstrations.

• Educate customers and partners on evolving technologies and strengthen relationships across the channel ecosystem.

This is a highly collaborative and visible role where you’ll influence solution strategy, serve as a technical expert, and contribute directly to partner growth.

In this dynamic field‑facing position, you will:

• Support pre‑sales inquiries related to sizing, capabilities, product features, deployment requirements, channel distribution guidelines, and certification.

• Develop optimal solutions aligned with customer requirements and proposal strategy, including preparing clarifying questions for RFIs/RFPs.

• Deliver technical presentations and custom training for resellers and end customers across multiple technologies.

• Collaborate with peers to design and enhance solutions within solution centers and demo environments.

• Host or participate in executive briefings, technical conferences, trade shows, seminars, and onsite/virtual training events.

• Engage in vendor training to deepen certification knowledge and create roadmaps that support partner skill development.

Your work will help partners differentiate their offerings, accelerate time‑to‑value, and expand capability in IBM Automation and adjacent technologies.

You may be a great fit if you bring:

• 5–8 years of relevant work experience in solution architecture, technical pre‑sales, engineering, or related fields.

• Advanced technical certifications across multiple vendors, demonstrating broad expertise.

• Proficiency across multiple levels of computer systems and business applications (basic to advanced).

• Strong troubleshooting, debugging, and hands‑on technical investigation skills.

• Clear communication abilities and skill in delivering formal presentations.

• Proven ability to influence, negotiate, and present ideas persuasively to technical and leadership audiences.

• Strong collaborative mindset and ability to work effectively across diverse identities and teams.

• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.

• Comfort working independently with minimal supervision.

• Ability to adapt to change, handle pressure, and maintain confidentiality.

• May work in a classroom, professional office, reseller site, or customer location
  .

• Frequent travel (25%) required.

• Occasional non‑standard work hours based on business needs.

• Remote / work‑from‑home flexibility.

Automation, Automation Solutions, Automation Technology, Hashicorp Packer, Hashi Corp Vault, IBM Apptio BI, IBM Instana, IBM Turbonomic, IT Automation, Server Automation, Software Automation, Terraform, Terraform (Software), Turbonomic

At TD SYNNEX, our values guide everything we do:
Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on‑demand courses.
• Elevate Your Personal Well‑Being: Boost your financial, physical, and…